Terms & Conditions

AIR JAMAICA RESERVES THE RIGHT TO CHANGE ANY ASPECT OF THE 7TH HEAVEN REWARDS PROGRAMME AT ANY TIME WITHOUT NOTICE, INCLUDING BUT NOT LIMITED TO THE FOLLOWING: 7TH HEAVEN REWARDS RULES & REGULATIONS, TERMS & CONDITIONS, TRAVEL REWARDS, MILEAGE SYSTEMS, SPECIAL OFFERS, PARTNER AFFILIATIONS, AVAILABILITY OF REWARDS, SEATS AVAILABLE FOR REWARDS TRAVEL TO ANY OR ALL DESTINATIONS.

AIR JAMAICA RESERVES THE RIGHT TO TERMINATE THE 7TH HEAVEN REWARDS PROGRAMME. SUCH TERMINATION WILL NOT PREJUDICE REWARDS EARNED PRIOR TO SUCH TERMINATION WHICH HAVE NOT EXPIRED OR HAVE OTHERWISE BEEN CANCELLED. AIR JAMAICA WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM THE TERMINATION, CHANGE OR NON-PROVISION OF ANY BENEFITS, OR FACILITIES BY PARTIES WITH WHICH AIR JAMAICA HAS MADE ARRANGEMENTS, BUT OVER WHICH IT HAS NO CONTROL. A 7TH HEAVEN REWARDS ACCOUNT HOLDER IS RESPONSIBLE FOR READING HIS OR HER 7TH HEAVEN REWARDS PROGRAMME GUIDE AND ACCOUNT SUMMARIES IN ORDER TO UNDERSTAND HIS/HER RIGHTS, RESPONSIBILITIES AND STATUS. AIR JAMAICA HAS ABSOLUTE DISCRETION TO ACCEPT OR REJECT ANY APPLICATION FOR MEMBERSHIP.

AIR JAMAICA RESERVES THE RIGHT TO AUDIT 7TH HEAVEN REWARDS ACCOUNTS AT ANY TIME.  IN THE EVENT THAT THE AUDIT REVEALS DISCREPANCIES OR VIOLATIONS, MEMBERS MAY BE DISQUALIFIED FROM THE PROGRAMME WITHOUT NOTICE, OR THE PROCESSING OF REWARDS MAY BE DELAYED UNTIL THE DISCREPANCY OR VIOLATIONS ARE FAVORABLY RESOLVED. REWARD TRAVEL MAY BE SUBJECT TO CAPACITY CONTROLS WHICH WILL LIMIT THE NUMBER OF AVAILABLE SEATS ON ANY GIVEN FLIGHT. SERVICE BY AIR JAMAICA OR ANY PARTNER TO SPECIFIC DESTINATIONS IS SUBJECT TO DISCONTINUANCE AT ANY TIME WITH OR WITHOUT NOTICE TO MEMBERS. ANY PARTNER MAY CHANGE THE LEVEL OF PARTICIPATION, UP TO AND INCLUDING CANCELLATION,  AT ANY TIME WITH OR WITHOUT NOTICE. AIR JAMAICA ACCEPTS NO RESPONSIBILITY FOR THE PRODUCTS OR SERVICES PROVIDED BY ITS PARTNERS.

LEGAL NOTICES
MEMBERS WILL BE DISQUALIFIED FROM THE PROGRAMME FOR FAILURE TO COMPLY WITH THE RULES AND REGULATIONS OF SAID PROGRAMME, MISREPRESENTATION OF INFORMATION, OR ABUSES OF REWARDS AND BENEFITS OFFERED. DISQUALIFICATION MAY RESULT IN TERMINATION OF ACCOUNTS AND FORFEITURE OF ALL MILES PREVIOUSLY EARNED AS WELL AS CANCELLATION OF ANY REWARDS WHICH MAY STILL BE ACTIVE. MEMBERS MAY TERMINATE MEMBERSHIP AT ANYTIME FOLLOWING WRITTEN NOTICE AND THE RETURN OF ALL MEMBERSHIP CARDS TO AIR JAMAICA. THE MARK “7TH HEAVEN REWARDS” (DESIGN) IS A REGISTERED SERVICE MARK OF AIR JAMAICA LIMITED.  THE USE OF SAME WITHOUT PRIOR WRITTEN AUTHORIZATION FROM AIR JAMAICA LIMITED IS PROHIBITED.

 


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